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Porch pirating, internal carrier issues, and delayed tracking updates are only a few issues consumers encounter when purchasing products online. We deal with this type of thing daily.
It is a common misconception that transportation carriers automatically cover lost and stolen items. This is not the case. Transportation carrier liability is generally limited to $100 and does not extend to all types of goods. Furthermore, a transportation carrier’s liability ends once the package is delivered on your doorstep. Even filing a claim that may fit within a transportation carrier’s limited liability is incredibly difficult frustrating.
By adding Route+ at checkout you can protect your package and yourself from damage, theft, or package loss for the entire amount of your purchase outside of the carrier's liability coverage.
he Route App automatically connects to everything you’ve ordered from all your favorite retailers while allowing you to visually track your packages, anytime, anywhere. Add Route+ at checkout and unlock full package protection and seamless 1-click claims filing. Purchasing Route+ activates an exclusive option within the Route App that enables package protection and one-click refunds and reorders.
The Route App automatically connects to everything you’ve ordered from all your favorite retailers while allowing you to visually track your packages, anytime, anywhere.
Route+ reduces effort through a seamless claims filing process. Lost, damaged, or stolen items are easily resolved with a few taps, letting you get along with your day.
In order for Route App, Inc. (“Route”) to extend Route Plus protection to customers, Safe Order Solutions (Route’s licensed producer entity) procures a cargo insurance policy from Roanoke Trade through Lloyds of London that designates Route as the named insured (the “Route Policy”). The Route Policy extends coverage to shipments where the transportation is tracked through Route.
The cost to shoppers is only around 1.5% of the cart value to fully protect your customers from lost, damaged, and stolen items.
Yes! When orders are insured with Route, any items stolen off of your porch are covered by Route, NOT the merchant, even after the item is marked as delivered. 11 million Americans had packages stolen last year alone and with the increase in online shopping this number just keeps growing.
Protect yourself and add Route+ to your order at checkout and sleep easy knowing your purchase is fully protected from any possible perils.